Consumer Alerts

News Releases | Consumer Alerts |

CONSUMER ALERT: TIPS FOR FINDING A REPUTABLE AUTO REPAIR SHOP

April 02, 2014

LITTLE ROCK – A trip to the auto shop is usually unpleasant enough for consumers without the added stress of worrying whether they are one or two “fixes” away from a gigantic repair bill.

Almost every consumer has had to take his or her car …   - Read More >


CONSUMERS RECEIVE RESTITUTION IN E-BOOKS SETTLEMENT

March 26, 2014

LITTLE ROCK – Some Arkansas consumers who have purchased electronic books will begin receiving account credits or checks this week as the result of a settlement with five of the nation’s largest e-book publishers.

Approximately $1 million …   - Read More >


CONSUMER ALERT: LEARN MORE ABOUT FOIA DURING SUNSHINE WEEK

March 19, 2014

LITTLE ROCK – Arkansas consumers interact with their state and local governments in one way or another every day. And, as taxpayers who support those governmental entities, Arkansans have the right to review an array of records at every level …   - Read More >


CONSUMER ALERT: MOST COMMON SCAMS OF 2013 IDENTIFIED

March 12, 2014

LITTLE ROCK – Arkansas consumers who are targeted by con artists risk more than just annoyance and inconvenience. Scammers can take hundreds or even thousands of dollars from consumers who fall victim to their illegal actions.

However, with …   - Read More >


CONSUMER ALERT: TOP 10 CONSUMER COMPLAINTS ANNOUNCED

March 05, 2014

LITTLE ROCK – Thousands of consumers contacted the Consumer Protection Division of the Arkansas Attorney General’s Office in 2013 with complaints regarding disputes with businesses or to report suspected scams or fraud.

Based on reports from …   - Read More >


CONSUMER ALERT: CONSUMER PROTECTION DIVISION HELPS ARKANSANS

February 26, 2014

LITTLE ROCK – Arkansans engage in countless consumer transactions every day, and most of them take place without a hitch. Sometimes, though, Arkansas consumers may encounter problems in their day-to-day dealings.

When consumers face problems …   - Read More >


FUNERAL RULE HELPS PROTECT CONSUMERS IN TIMES OF GRIEF

February 19, 2014

LITTLE ROCK – Upon the death of a loved one, grieving family members must quickly make decisions about funeral arrangements. Those decisions may be difficult for the bereaved at a time of such emotional duress.

The array of options – …   - Read More >


CONSUMER ALERT: CONSUMERS TARGETED BY “ONE-RING” PHONE SCAM

February 12, 2014

LITTLE ROCK – Curiosity may prove to be costly for consumers in an emerging scam that has targeted thousands of people across the country.

Known as the “one-ring” scam, it’s identified as such because con artists use automated, random …   - Read More >


CONSUMER ALERT: AVOID POST-STORM SCAMS

February 05, 2014

LITTLE ROCK – Winter weather often takes a toll on trees, and with recent bouts of ice and snow across the State, this year is no exception.
 
Arkansas residents may seek out professional contractors to repair damage, trim trees or remove …   - Read More >


CONSUMER ALERT: RISING PROPANE PRICES PROMPT CONCERNS

January 29, 2014

LITTLE ROCK – Propane prices have risen dramatically in recent weeks, causing concern among Arkansas consumers who rely on the liquefied gas to heat their homes.

Many rural Arkansans use propane as a heating source, and they are being hit …   - Read More >