Consumer Protection

Nutraceuticals


Nutraceuticals are not medicine. Unlike pharmaceutical drugs that have been tested and are proven effective to treat a specific condition, nutraceuticals are food, beverage, vitamin, weight loss and other products that merely purport to provide health or medical benefits. Often these products are marketed through the use of testimonials from consumers or physicians. But, it is important to note that none of the claims made in these testimonials have been subject to qualified independent analysis by the Food and Drug Administration. For that reason you will often see a disclosure in the advertisement that the results reported in the testimonials are not typical.

Nutraceutical products are often marketed by offering “free trials.” Offers suggesting that you can try the product with no risk of incurring a charge, should be approached with caution. Before you accept a free trial offer, read the fine print paying particular attention to the terms and conditions, privacy policy and cancellation policy. Your free trial period may end before you have time to try the product or you may be enrolled in some other “membership” plans you did not intend to join. In addition, the vendor’s privacy policy may allow them to share your personal information including your credit card information with other entities. Finally, you should pay attention to any “check boxes” on web pages to ensure your order is correct and you are not charged for items you do not want or need.

If you are billed for any product or service you did not order, consider filing a complaint with our office.

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