Consumer Protection

Walmart Gift Card Scam


Beware of mail items that appear to offer vouchers or gift cards, especially offering deals too good to be true. Some fraudulent offers may pose as holiday promotions or contests or offer a free $500 Walmart gift card. The letters often look as if the company is sending a generous gift to their loyal customers. In order to activate the card, you must call a provided phone number. The person on the other end of the phone call may begin asking personal questions about your finances. Never provide your personal information to an unknown party or untrustworthy website.

Tips to prevent gift card fraud:

  • Never provide personal information in response to an unsolicited request, whether it is over the phone or Internet.
  • Do not respond to unsolicited mail offering free gift cards.

To report suspected gift card scams:

  • Send an email with the information regarding the fake gift card to abuse@walmart.com. The email abuse team will then work with authorities to put an end to the particular scam.
  • You may file a complaint, providing all relevant information, at IC3.gov.

Walmart urges their customers to review their privacy policy.

If you have fallen victim to such a scam and given out your personal account information, contact your financial institution immediately to protect your accounts, block your cards, fill out a fraud affidavit and take other protective measures to protect your identity.

More information about gift card scams can be found at IC3.gov.

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