In addition to the protections of the Do Not Call List, the Federal Trade Commission has also instituted rules for telemarketers intended to protect consumers.
- The Do Not Call List protects consumers from unwanted telemarketing calls.
- They cannot call you before 8 a.m. or after 9 p.m.
- Even if your number is not on the National Do Not Call List, you can ask a specific company to put you on their internal do not call list. The company must honor your request.
- Before telemarketers make a sales pitch, they must tell you that it is a sales call and who is doing the selling.
- They may not misrepresent any information, including facts about their goods or services.
- They must tell you the total cost of the products and services they are offering and any restrictions on getting or using them.
- They cannot withdraw money from your bank account without your express, verifiable authorization.
- They cannot use an automated dialer to leave you a recorded commercial message.
- If you have caller ID, they cannot take any action to disguise the number from which they are calling.
- If you have a fax machine, they cannot send you unsolicited commercial faxes.
For more information about telemarketers or telephone scams, visit the Federal Trade Commission.