Consumer Alerts

    ATTORNEY GENERAL ALERT: Identity Thieves Phishing for Love

    February 14, 2018

    LITTLE ROCK – Any online activity increases our risk for identity theft, but with Valentine’s Day upon us the threat is higher than ever as more Arkansans take to dating sites and offer large amounts of personal information over the internet. Even a simple social media post – seemingly devoid of sensitive information – could lead hackers to potential passwords, which could in turn grant access to not only email but also financial information.

    “Many of us use pet, family and street names as passwords, but these are not secure and can easily be hacked, ” said Attorney General Rutledge. “Once a password is compromised, thieves can gain access to countless forms of personal information and stealing your identity becomes easy.”

    Attorney General Rutledge released the following tips to help Arkansans protect their identities:

    • Be safe online. Install and regularly update anti-virus and anti-spyware software, as well as a firewall. Be sure to set up your operating system and web browser software properly and update regularly. Avoid using obvious passwords like your birth date, your mother’s maiden name or the last four digits of your Social Security number. For tips from the federal government and the technology industry about protecting yourself from internet fraud, and securing your computer, visit
    • Do not share personal information over the internet. Never respond to an email that asks you to transmit personal information over the internet. Do not get reeled in by a phishing scam – legitimate companies will not request this kind of information over the internet. Remember that your bank or credit card issuers already have your account numbers, personal identification numbers, access codes, passwords, Social Security number and other information they need. They will not email you to ask for it.
    • Keep a close eye on personal documents and credit cards. The most common form of identity theft occurs when criminals obtain personal information through lost or stolen documents, checkbooks or credit cards. Do not keep information that you no longer need in your purse or wallet and do not carry your Social Security card with you unless you know you will need it that day. Do not keep personal identification numbers attached to credit, debit or ATM cards.
    • Shred or otherwise destroy any statements, documents or records which contain personal or financial information after they are no longer needed.
    • Protect your mail. Mail bills from a secure location and do not leave sensitive mail sitting in your mailbox for extended periods.
    • Beware of giving personal information over the phone. When in doubt, hang up and get the business’s phone number from an independent source.

    If your identity has been stolen, file a police report and contact the Attorney General’s office for information on filing fraud alerts, requesting an identity theft passport and the next steps you should take.

    For more information and tips to avoid scams and other consumer-related issues, contact the Arkansas Attorney General’s office at (800) 482-8982 or or visit or

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