Attorney General Alerts

    ATTORNEY GENERAL ALERT: In the Market for an RV, Consider Options Before Buying


    May 15, 2019

    LITTLE ROCK – High pressure tactics from unscrupulous salespeople will result in many Arkansans paying for more than they bargain for when they purchase an RV this summer. Although most RV dealers in the state are straightforward and work with customers to find something within their price that suits their needs, the Attorney General’s office has received complaints about some unscrupulous salespersons who convince buyers to sign contracts with terms that unexpectedly raised costs on the final sale price. Consumers should use caution, ask questions and talk to other owners when considering a large purchase such as an RV.

    “Unscrupulous salespeople will often try to pressure consumers into making an immediate purchase in the heat of the moment,” said Arkansas Attorney General Leslie Rutledge. “Arkansans should proceed with extreme caution, take their time and consider if this is the right financial decision for them.”

    Attorney General Rutledge released the following tips for Arkansans who are considering purchasing an RV, fifth wheel or camping trailer:

    • Before committing to purchase a travel trailer, take one on a test run or try out a rental.
    • Ensure the towing capacity of current vehicles and determine if any modifications will need to be made to the towing vehicle to ensure safe operation on the open road.
    • Ask if the dealer offers driving tips or training for new owners.
    • Consider where an RV or trailer will be stored when not in use.
    • Find out how to use and where dump stations are located.

    Consumers should be mindful of the challenges and costs of repair. In the past, Rutledge has pursued legal action against a Conway County man who was deceiving consumers nationwide about the status of repaired refrigeration units in RVs. In that case, the Attorney General obtained a $1.5 million judgment against NuCold and its owner Jerry Collins.

    For more information and tips to avoid scams and other consumer-related issues, contact the Arkansas Attorney General’s office at (800) 482-8982 or consumer@arkansasag.gov or visit ArkansasAG.gov or facebook.com/AGLeslieRutledge.

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