Attorney General Alerts

    Looking for Tickets?

    September 9, 2015

    Fall is on its way, which means football season is here and unfortunately so are scalpers looking to take advantage of ticket buyers. Many Arkansans may be planning trips to check out their favorite team and watch the action in person. Some may choose to see the Razorbacks, the Red Wolves or any other team in college towns across the State over the next several months.

    Attorney General Leslie Rutledge issued today’s consumer alert to encourage Arkansans to be cautious when purchasing tickets. One of the most common online scams is selling tickets that do not exist. This practice is getting easier as online pay practices get simpler.

    “Football season is in full swing across the Natural State,” said Attorney General Rutledge. “And that means that game tickets are a hot commodity. Consumers should be cautious when purchasing tickets from third parties to minimize the chance of purchasing fraudulent tickets.”

    Attorney General Rutledge released the following tips for safe ticket purchases:

    • Research the seller or broker with the Better Business Bureau and ensure they are a member of the National Association of Ticket Brokers.
    • A legitimate ticket broker will offer a refund policy. Only buy tickets from a reseller that provides clear details about the terms of the transaction.
    • Always use a credit card to place the purchase because a buyer has some recourse if the tickets are fraudulent.
    • Check the seats ahead of time. Ask for section, row and seat number to avoid obstructed views and purchasing tickets that do not exist.
    • Stick with well-known ticket sellers who offer guarantees and policies that protect buyers and have the ability to investigate and restrict accounts of merchants who violate the policies.
    • If a deal seems too good to be true, it probably is. Refuse to be rushed. Scam artists often try to hurry prospective buyers into making a decision.

    According to AARP, nearly 5 million consumers receive fraudulent concert, sporting event and theme park tickets each year.

    Consumers who think they may have purchased a counterfeit ticket can contact the National Association of Ticket Brokers at 630-510-4594 or the Arkansas Attorney General’s Public Protection Department. For more information on other tips to avoid being scammed and other consumer-related issues, call the Arkansas Attorney General’s Office at 800-482-8982 or visit or

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