News Releases

    Attorney General Schedules Mobile Offices in Storm-Damaged Areas


    May 2, 2017

    Rutledge warns Arkansans of con artists and price gouging following severe weather and flooding

    LITTLE ROCK – Arkansas Attorney General Leslie Rutledge announced today that the Attorney General’s office will visit counties damaged by recent severe weather by hosting mobile offices and urging Arkansans to beware of con artists and price gouging following the recent storms and flooding.

    “Scam artists are already seeking to take advantage of those who have had damage to their home or business,” said Attorney General Rutledge. “As the clean-up process continues, I urge all Arkansans to use caution and to call my office if they suspect any type of fraud or price gouging. My office is here to fight for you, which is also why I have launched an accelerated Mobile Office schedule to visit some of Arkansas’s worst storm ravaged counties in the next two weeks.”

    Gov. Asa Hutchinson has declared a State of Emergency for Arkansas in response to the severe storms and flooding throughout the State.

    Act 376 of 1997, which prohibits businesses from price gouging during a declared State of Emergency, is now in effect. The law prohibits businesses from charging more than 10 percent above the pre-disaster price of goods or services, such as food, fuel, water, flashlights, batteries, blankets, medicine, bandages and construction materials. The price gouging law is triggered whenever a State of Emergency is declared by federal, state or local governments. The ban on price gouging remains in effect for at least 30 days and can be extended another 30 days by the local governing body if necessary to protect the lives, property or welfare of the citizens. For home repairs, the law remains in effect for 180 days.

    A violation of Act 376 is a violation of the Deceptive Trade Practices Act.

    Arkansans who believe they have encountered a disaster scam or price gouging should contact the Attorney General’s office at (800) 482-8982 or file a consumer complaint at ArkansasAG.gov.

    As the Attorney General’s office visits damaged areas, constituents can receive assistance with consumer-related issues and file consumer complaints. Staff will also be available at Mobile Offices to answer questions about the office’s services and provide other consumer protection resources to constituents.

    Mobile office schedule information is below. Additional times and locations will be posted at ArkansaAG.gov as they are confirmed.

    Thursday, May 4:

    • Faulkner County
      • 10-11 a.m. at the Faulkner County Courthouse in Conway
    • Baxter County
      • 10:30-11:30 a.m. at the Baxter County Clerk’s Office in Mountain Home
    • Independence County
      • 2-3 p.m. at the Independence County Courthouse in Batesville
    • Woodruff County
      • 11 a.m.-noon at the Woodruff County Courthouse in Augusta

    Tuesday, May 9

    • White County
      • 10-11 a.m. at the Carmichael Community Center in Searcy

    Wednesday, May 10

    • Montgomery County
      • 11 a.m.-noon at the Montgomery County Courthouse in Mt. Ida

    Thursday, May 11

    • Madison County
      • 10:30-11:30 a.m. at the Carroll Electric Cooperative Corporation in Huntsville
    • Newton County
      • 2-3 p.m. at the Jasper City Hall in Jasper
    • Benton County
      • noon-1:30 p.m. at the Bentonville Public Library

    Friday, May 12

    • Boone County
      • 11 a.m.-noon at the Boone County Courthouse in Harrison
    • Randolph County
      • 1-2 p.m. at the Randolph County Chamber of Commerce
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