Rutledge Issues Letter to Anthem Regarding Data Breach
February 11, 2015
LITTLE ROCK – Arkansas Attorney General Leslie Rutledge and nine other state attorneys general have joined in a letter to Anthem’s president and chief executive officer, expressing concern with the failure of the company’s communication with those impacted by a recent data breach and over the lack of details being provided about the protections that will be made available to affected consumers. Rutledge released the following statement:
“Anthem customers are growing more and more concerned with the lack of communication from the company over its data breach. Despite disclosing the breach of data quickly, Anthem has done very little since to update its customers. The victims of this data breach have every right to know the protections that Anthem intends to provide and what other risks are now posed to their personal financial data.”
Late today, Anthem responded by announcing that the company will provide two years of identity theft protection and credit monitoring services to affected customers, beginning this Friday.
In the letter, sent yesterday, the attorneys general wrote, “Anthem must communicate detailed information without any further delay. Further, Anthem must commit to reimbursing consumers for any losses associated with this breach during the time period between the breach and the date that the company provides access to credit and identity theft safeguards.”
Arkansas signed the letter along with attorneys general of Connecticut, Illinois, Kentucky, Maine, Mississippi, Nebraska, Nevada, Pennsylvania and Rhode Island. A copy of the letter is attached.
Anthem reported a massive data breach on Jan. 27. This breach exposed detailed personal information of as many as 80 million of its customers.
Arkansas consumers are encouraged to contact the Arkansas Attorney General’s Office at (800) 482-8982 if they think they have been a victim of the Anthem data breach.