The Consumer Protection Division, which receives more than 8,000 complaints every year, assists Arkansas consumers when problems arise during everyday consumer transactions. Sometimes, the Division may help by contacting a business and mediating a positive resolution. In some instances, attorneys in the Division pursue lawsuits against those who violate the Arkansas Deceptive Trade Practices Act.
Arkansans who call the Division’s hotline at (800) 482-8982 will be greeted by a phone counselor who may take care of an issue or forward the matter to one of the Division’s investigators, who all specialize in fields ranging from cars to credit cards.
The Consumer Protection team can be contacted from 8 a.m. to 5 p.m. Monday through Friday.
File a consumer complaint here.
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