Consumer Protection

Health Care


The Consumer Protection Division responds to consumer complaints about unfair and misleading practices by health care organizations by engaging in an informal resolution process. Know your rights as a patient and understand the steps to ensure getting the best care.

Health Insurance/Health Savings Programs

Medical Bills/Prescription Drug Costs


Medicare/Medicaid

Arkansas Department of Health
4815 West Markham Street
Little Rock, AR 72205
(501) 681-2000/(800) 462-0599

Arkansas Department of Human Services
Donaghey Plaza
P.O. Box 1437
Little Rock, AR 72203
(501) 682-1001
ARKids First Health Insurance

Arkansas Insurance Department Consumer Services Division
1200 West Third Street
Little Rock, AR 72201
(501) 371-2640/(800) 852-5494
Fax: 501-371-2749
Complaints: Insurance.Arkansas.gov/Complaint

Community Health Centers of Arkansas
119 South Izard Street
Little Rock, AR 72201
(501) 374-8225/(877) 666-CHCA

Health Insurance Portability and Accountability Act (HIPAA)
HHS.gov/PrivacyFrequently asked questions for individuals and file a complaint

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