Consumer Protection

The Consumer Protection Division assists Arkansas consumers when problems arise during consumer transactions. Attorney General staff may help by contacting a business and mediating a positive resolution. In other instances, attorneys pursue lawsuits against those who violate the Arkansas Deceptive Trade Practices Act.

Arkansans who call the Attorney General's office will be greeted by a constituent service representative who can provide guidance or direct to file a consumer complaint.

File a consumer complaint online, email consumer@ArkansasAG.gov or call 800-482-8982.

Regular business hours are 8 a.m. to 5 p.m. Monday through Friday. If you call after hours, you can leave a voicemail, and your call will be returned.

Consumer Protection Tips

Federal Trade Commission

FTC.gov
National Do Not Call Registry
Complaints: DoNotCall.gov/Complaint
Opt out of credit and insurance offers
600 Pennsylvania Avenue, NW
Washington, DC 20580
(202) 326-2222/toll-free: (877) FTC-HELP

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