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Suit Against NorthStar Alarm Services

Rutledge Files Suit Against NorthStar Alarm Services

Fri, Dec 16, 2016

LITTLE ROCK – Arkansas Attorney General Leslie Rutledge filed a consumer-protection lawsuit today against NorthStar Alarm Services LLC for violations of the Arkansas Deceptive Trade Practices Act and the Arkansas Home Solicitation Sales Act among others.

NorthStar, which engages in door-to-door sales across Arkansas, subjects consumers to illegal high pressure sales tactics, often misrepresenting its affiliation with other alarm companies and failing to disclose the length and full cost of the proposed service agreements and contract. After customers have entered into an agreement with NorthStar, the company routinely fails to service or repair malfunctioning equipment, makes it difficult to cancel the contracts and automatically renews the service contract for another five-year period – a violation of State law.

“Many companies market their products and services through door-to-door sales,” said Attorney General Rutledge. “However, Arkansans are guaranteed a number of protections to ensure they are treated fairly and properly. NorthStar willfully chose to ignore the law and violate the trust of countless Arkansans.”

According to the complaint, filed today in Pulaski County, NorthStar’s sales representatives repeatedly represented to consumers that NorthStar was there to “replace” the consumer’s existing alarm system because the existing security company was “going out of business.” When in fact, the consumer’s existing alarm company was not going out of business, and NorthStar was there to induce the individual to enter into a five-year service contract. In other cases, NorthStar, in an effort to persuade Arkansans to sign contracts, represented that it was “upgrading” the consumer’s existing alarm system.

NorthStar also knowingly took advantage of vulnerable Arkansans, including an 80 year-old man who filed one of the 45 consumer complaints received at the Attorney General’s office. The man said NorthStar ignored a sign requesting no visitors/no solicitations posted on his door and persuaded him to enter into a five-year contract, which he did not realize until later when he called customer service.

Rutledge is asking the court to impose civil penalties, restitution for the affected consumers, attorneys’ fees, costs and other relief against NorthStar.

The lawsuit was filed in Pulaski County Circuit Court.

Arkansans can file consumer complaints with the Attorney General’s office on ArkansasAG.gov or by calling (800) 482-8982.

MORE
Pruitt Right Choice for EPA

ICYMI: Why Scott Pruitt is the Right Choice for the EPA

Thu, Dec 15, 2016

LITTLE ROCK – Today, an op-ed written by Arkansas Attorney General Leslie Rutledge appeared on FoxNews.com, which explains why she is supporting her colleague, Oklahoma Attorney General Scott Pruitt, as the best choice to lead the Environmental Protection Agency.

Before the ink dried on the press release announcing President-elect Donald Trump’s nomination of Oklahoma Attorney General Scott Pruitt to be the Administrator of the Environmental Protection Agency (EPA), liberal special interest groups lined up to oppose the nomination. Can anyone honestly imagine an EPA nominee by the President-elect that these groups would have supported? Once we get beyond the activist-partisan political games, it becomes clear that the President-elect’s choice is the right person at the right time—a decision I fully support.

Despite what you hear from the left side of the aisle, Republicans actually do want clean air and water. Attorney General Pruitt, like most conservatives, wants our regulatory agencies run with common sense and not a political agenda. In a 2013 speech, he stated unequivocally that “there is a proper role” for the EPA to regulate on “issues with respect to clean water and air that cross state lines.” Having spent years evaluating the legality, necessity and impact of EPA regulations, he has been at the forefront of challenging the EPA when necessary. When the EPA acts in excess of its legal authority, and where the agency adopts unnecessary and arbitrary rules that do incredibly little to aid the environment while doing a lot to harm the economy, Attorney General Pruitt has been strong in fighting the agency which he hopes to lead. Of the numerous regulations that the EPA published during his tenure as Attorney General of Oklahoma, he has only challenged the handful of regulations that he believed were far outside the legal parameters of the agency. It is just this type of balanced approach that Americans need steering the wheel at the EPA.

The EPA has earned its reputation as the most lawless executive agency. Over the last eight years, it has again and again painted far outside the lines of its legal authority under statutes passed by Congress. This type of conduct has garnered numerous rebukes from the U.S. Supreme Court and multiple lower courts, not to mention the ire of Congress and state attorneys general, like myself and Attorney General Pruitt. It is incredibly important to the success of the EPA’s primary mission that the agency regains the bipartisan and widespread respect it once had. And this can only be accomplished by reigning in the significant and lawless excesses of the agency. Attorney General Pruitt is just the person to accomplish this feat. His knowledge of the limitations placed on the EPA by statutes and by the U.S. Constitution is exhaustive, as is his understanding of the importance of working with as opposed to against state agencies in areas of regulatory overlap.

The President-elect was sent to Washington by the American people to drain the swamp. Of all the entrenched bureaucracies in Washington, D.C., with which I have dealt, the EPA is probably the most egregious. Its career staff is more of a satellite office of the Sierra Club and other coastal elite organizations than a fair arbiter between all citizens and all viewpoints. For too long the EPA has had a stranglehold on our nation’s economy. The magnitude of the problem requires more than just the usual change of leadership that comes with a new administration — it requires a leader that can re-focus the agency on its core mission and steer it away from a culture of legally dubious action. Scott Pruitt is the right person at the right time to lead the EPA.

MORE
Urges Power Plan Withdrawal

Rutledge Urges New Administration and Congress to Withdraw Clean Power Plan

Thu, Dec 15, 2016

LITTLE ROCK – Arkansas Attorney General Leslie Rutledge, along with 23 other states, sent a bi-partisan letter to Vice President-elect Mike Pence, chair of the Trump Transition Team; Senate Majority Leader Mitch McConnell and Speaker of the House Paul Ryan, urging the incoming administration and Congress to quickly withdraw the Environmental Protection Agency’s (EPA) so-called Clean Power Plan.

The states are calling on President-elect Trump to issue an executive order on day one making clear that the EPA lacked the statutory authority to adopt the rule and directing the agency to take no further steps or action to enforce it.

“President-elect Trump has made it clear he wants to reduce the regulatory burden on all Americans,” said Attorney General Rutledge. “Along with my colleagues, I am urging the President-elect, along with Congress, to act quickly to remove one of the most sweeping environmental regulations this country has seen and one that will cause electric rates across the country to skyrocket.”

Arkansas is part of a bipartisan coalition of 29 states and state agencies that are challenging the Clean Power Plan in the D.C. Circuit, which heard oral arguments in the case in September. In February, following a request from the coalition, the U.S. Supreme Court placed an injunction on the plan until its full legality can be determined.

The letter, which was led by West Virginia Attorney General Patrick Morrisey, explains that the Clean Power Plan is an unlawful and unilateral attempt by the EPA to circumvent Congress and force states to shift away from fossil-fuel based electric generation and to methods preferred by the EPA and left-leaning coastal organizations.

Along with the executive order, the states are urging the administration to take formal administrative action to withdraw the rule and related actions in court, review the existing litigation and work with Congress to consider adopting legislation to address the specific issues giving rise to the rule.

In addition to Morrisey and Rutledge, the letter is signed by attorneys general from Alabama, Arizona, Colorado, Georgia, Indiana, Kansas, Kentucky, Louisiana, Michigan, Missouri, Montana, Nebraska, North Dakota, Ohio, South Carolina, South Dakota, Utah, Wisconsin and Wyoming, as well as the Mississippi Department of Environmental Quality and North Carolina Department of Environmental Quality.

MORE
Urges to Withdraw Clean Power Plan

Rutledge Urges New Administration and Congress to Withdraw Clean Power Plan

Thu, Dec 15, 2016

LITTLE ROCK – Arkansas Attorney General Leslie Rutledge, along with 23 other states, sent a bi-partisan letter to Vice President-elect Mike Pence, chair of the Trump Transition Team; Senate Majority Leader Mitch McConnell and Speaker of the House Paul Ryan, urging the incoming administration and Congress to quickly withdraw the Environmental Protection Agency’s (EPA) so-called Clean Power Plan.

The states are calling on President-elect Trump to issue an executive order on day one making clear that the EPA lacked the statutory authority to adopt the rule and directing the agency to take no further steps or action to enforce it.

“President-elect Trump has made it clear he wants to reduce the regulatory burden on all Americans,” said Attorney General Rutledge. “Along with my colleagues, I am urging the President-elect, along with Congress, to act quickly to remove one of the most sweeping environmental regulations this country has seen and one that will cause electric rates across the country to skyrocket.”

Arkansas is part of a bipartisan coalition of 29 states and state agencies that are challenging the Clean Power Plan in the D.C. Circuit, which heard oral arguments in the case in September. In February, following a request from the coalition, the U.S. Supreme Court placed an injunction on the plan until its full legality can be determined.

The letter, which was led by West Virginia Attorney General Patrick Morrisey, explains that the Clean Power Plan is an unlawful and unilateral attempt by the EPA to circumvent Congress and force states to shift away from fossil-fuel based electric generation and to methods preferred by the EPA and left-leaning coastal organizations.

Along with the executive order, the states are urging the administration to take formal administrative action to withdraw the rule and related actions in court, review the existing litigation and work with Congress to consider adopting legislation to address the specific issues giving rise to the rule.

In addition to Morrisey and Rutledge, the letter is signed by attorneys general from Alabama, Arizona, Colorado, Georgia, Indiana, Kansas, Kentucky, Louisiana, Michigan, Missouri, Montana, Nebraska, North Dakota, Ohio, South Carolina, South Dakota, Utah, Wisconsin and Wyoming, as well as the Mississippi Department of Environmental Quality and North Carolina Department of Environmental Quality.

MORE
Pruitt Right Choice for EPA

ICYMI: Why Scott Pruitt is the Right Choice for the EPA

Thu, Dec 15, 2016

LITTLE ROCK – Today, an op-ed written by Arkansas Attorney General Leslie Rutledge appeared on FoxNews.com, which explains why she is supporting her colleague, Oklahoma Attorney General Scott Pruitt, as the best choice to lead the Environmental Protection Agency.

Before the ink dried on the press release announcing President-elect Donald Trump’s nomination of Oklahoma Attorney General Scott Pruitt to be the Administrator of the Environmental Protection Agency (EPA), liberal special interest groups lined up to oppose the nomination. Can anyone honestly imagine an EPA nominee by the President-elect that these groups would have supported? Once we get beyond the activist-partisan political games, it becomes clear that the President-elect’s choice is the right person at the right time—a decision I fully support.

Despite what you hear from the left side of the aisle, Republicans actually do want clean air and water. Attorney General Pruitt, like most conservatives, wants our regulatory agencies run with common sense and not a political agenda. In a 2013 speech, he stated unequivocally that “there is a proper role” for the EPA to regulate on “issues with respect to clean water and air that cross state lines.” Having spent years evaluating the legality, necessity and impact of EPA regulations, he has been at the forefront of challenging the EPA when necessary. When the EPA acts in excess of its legal authority, and where the agency adopts unnecessary and arbitrary rules that do incredibly little to aid the environment while doing a lot to harm the economy, Attorney General Pruitt has been strong in fighting the agency which he hopes to lead. Of the numerous regulations that the EPA published during his tenure as Attorney General of Oklahoma, he has only challenged the handful of regulations that he believed were far outside the legal parameters of the agency. It is just this type of balanced approach that Americans need steering the wheel at the EPA.

The EPA has earned its reputation as the most lawless executive agency. Over the last eight years, it has again and again painted far outside the lines of its legal authority under statutes passed by Congress. This type of conduct has garnered numerous rebukes from the U.S. Supreme Court and multiple lower courts, not to mention the ire of Congress and state attorneys general, like myself and Attorney General Pruitt. It is incredibly important to the success of the EPA’s primary mission that the agency regains the bipartisan and widespread respect it once had. And this can only be accomplished by reigning in the significant and lawless excesses of the agency. Attorney General Pruitt is just the person to accomplish this feat. His knowledge of the limitations placed on the EPA by statutes and by the U.S. Constitution is exhaustive, as is his understanding of the importance of working with as opposed to against state agencies in areas of regulatory overlap.

The President-elect was sent to Washington by the American people to drain the swamp. Of all the entrenched bureaucracies in Washington, D.C., with which I have dealt, the EPA is probably the most egregious. Its career staff is more of a satellite office of the Sierra Club and other coastal elite organizations than a fair arbiter between all citizens and all viewpoints. For too long the EPA has had a stranglehold on our nation’s economy. The magnitude of the problem requires more than just the usual change of leadership that comes with a new administration — it requires a leader that can re-focus the agency on its core mission and steer it away from a culture of legally dubious action. Scott Pruitt is the right person at the right time to lead the EPA.

MORE
Sues NorthStar Alarm Services

Rutledge Files Suit Against NorthStar Alarm Services

Thu, Dec 15, 2016

LITTLE ROCK – Arkansas Attorney General Leslie Rutledge filed a consumer-protection lawsuit today against NorthStar Alarm Services LLC for violations of the Arkansas Deceptive Trade Practices Act and the Arkansas Home Solicitation Sales Act among others.

NorthStar, which engages in door-to-door sales across Arkansas, subjects consumers to illegal high pressure sales tactics, often misrepresenting its affiliation with other alarm companies and failing to disclose the length and full cost of the proposed service agreements and contract. After customers have entered into an agreement with NorthStar, the company routinely fails to service or repair malfunctioning equipment, makes it difficult to cancel the contracts and automatically renews the service contract for another five-year period – a violation of State law.

“Many companies market their products and services through door-to-door sales,” said Attorney General Rutledge. “However, Arkansans are guaranteed a number of protections to ensure they are treated fairly and properly. NorthStar willfully chose to ignore the law and violate the trust of countless Arkansans.”

According to the complaint, filed today in Pulaski County, NorthStar’s sales representatives repeatedly represented to consumers that NorthStar was there to “replace” the consumer’s existing alarm system because the existing security company was “going out of business.” When in fact, the consumer’s existing alarm company was not going out of business, and NorthStar was there to induce the individual to enter into a five-year service contract. In other cases, NorthStar, in an effort to persuade Arkansans to sign contracts, represented that it was “upgrading” the consumer’s existing alarm system.

NorthStar also knowingly took advantage of vulnerable Arkansans, including an 80 year-old man who filed one of the 45 consumer complaints received at the Attorney General’s office. The man said NorthStar ignored a sign requesting no visitors/no solicitations posted on his door and persuaded him to enter into a five-year contract, which he did not realize until later when he called customer service.

Rutledge is asking the court to impose civil penalties, restitution for the affected consumers, attorneys’ fees, costs and other relief against NorthStar.

The lawsuit was filed in Pulaski County Circuit Court.

Arkansans can file consumer complaints with the Attorney General’s office on ArkansasAG.gov or by calling (800) 482-8982.

MORE
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